Sub-processors
Last updated: February 2026
Total Commerce uses the following sub-processors to provide our services. We ensure all sub-processors maintain appropriate security measures and comply with applicable data protection laws. We will update this page when we add or remove sub-processors.
Infrastructure & Hosting
| Sub-processor |
Purpose |
Location |
| Amazon Web Services (AWS) |
Cloud infrastructure and hosting services |
EU (Ireland) |
| Vercel |
Application hosting and edge delivery |
Global (EU primary) |
| Cloudflare |
Content delivery network and DDoS protection |
Global |
Data & Analytics
| Sub-processor |
Purpose |
Location |
| PostgreSQL (AWS RDS) |
Primary database storage |
EU (Ireland) |
| Redis (AWS ElastiCache) |
Caching and session management |
EU (Ireland) |
| Mixpanel |
Product analytics |
USA |
Payment Processing
| Sub-processor |
Purpose |
Location |
| Stripe |
Payment processing and billing |
USA / EU |
| GoCardless |
Direct debit and recurring payments |
UK / EU |
Communication
| Sub-processor |
Purpose |
Location |
| Postmark |
Transactional email delivery |
USA |
| Intercom |
Customer support and messaging |
USA |
| Twilio |
SMS notifications |
USA |
Security & Monitoring
| Sub-processor |
Purpose |
Location |
| Sentry |
Error tracking and monitoring |
USA |
| Datadog |
Infrastructure monitoring and logging |
USA / EU |
Changes to Sub-processors
We will notify customers of any intended changes to sub-processors at least 30 days in advance. If you have concerns about a new sub-processor, please contact us at hello@totalcommerce.ai.
Contact
For questions about our sub-processors or data processing practices, please contact our Data Protection team at hello@totalcommerce.ai.